Privacy Notice
Last updated: 3 August 2026
1. Who we are
RV Inner Insights is a trading name of Narang Technical Services Limited, a private limited company registered in England and Wales under company number 04469352.
9 Churchill Court
58 Station Road
North Harrow
Harrow
England
HA2 7SA
Narang Technical Services Limited, trading as RV Inner Insights, is the controller responsible for the personal information described in this Privacy Notice.
2. What this Privacy Notice covers
This notice applies to individuals who use our website, enquire about or receive our coaching, recruitment or consultancy services, or interact with us in a business capacity. It details how we handle information relating to an identified or identifiable natural person ('personal information').
3. Adults only
Our services and website are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 18. If you are under 18, please do not provide any information to us.
4. Personal information we may collect
We collect information that allows us to identify you and provide our services. This includes:
- Identity and Contact Data: such as your name, email address, telephone number, job title and employer.
- Recruitment Data: such as your CV, work history, qualifications, professional registrations and references.
- Enquiry and Service Data: such as details of services requested, meeting notes, coaching goals and communication history.
- Financial Data: such as billing addresses and payment details for business transactions.
- Technical and Analytical Data: such as your IP address, browser type and how you use our website.
5. Sensitive or special category information
We do not usually collect special category data (such as health, ethnicity or religious beliefs) through our website. However, during coaching or recruitment, you may choose to share sensitive information (for example, regarding health or neurodiversity) to help us support you. We will only process this with your explicit consent or where required by law.
6. How we collect information
We collect information throughout our interactions with you:
- Direct interaction: When you email us, call us, complete a form on our website or speak with us in meetings.
- Third parties: Such as recruitment platforms, professional networks (e.g. LinkedIn), clients who refer you to us, or organisations providing references.
- Automated technologies: Through cookies and similar tools when you visit our website.
7. Why we use personal information
- To perform a contract: To provide the services you or your employer have requested.
- To comply with a legal obligation: Such as for tax, accounting or regulatory reporting.
- With your consent: For example, when you ask us to share your CV with a specific employer.
- For our legitimate interests: As explained in Section 8 below.
8. Our legitimate interests
We may process information for our legitimate business interests, provided those interests are not overridden by your rights. These interests include managing our business relationship with you, responding to enquiries, maintaining our information security, improving our services and website, and promoting our business to other professionals.
9. Recruitment information
If you are a candidate for a role we are recruiting for, we process your information to evaluate your suitability and represent you to clients. We retain recruitment records for up to two years after our last meaningful contact to support your career journey, unless you request deletion earlier.
10. Who we may share information with
We do not sell your personal information. We share info only with:
- Service providers: Who provide IT, hosting, payment or professional services to help us run our business.
- Prospective employers: Only where you have consented to us representing you for a specific opportunity.
- Regulatory or legal bodies: Where we are required to do so by law or to protect our legal rights.
11. International transfers
We generally store information within the UK and European Economic Area (EEA). If we use service providers that transfer data outside of these regions, we ensure appropriate safeguards (such as standard contractual clauses) are in place to project your information and ensure it receives an equivalent level of protection.
12. How long we keep information
We keep information for as long as necessary for the purpose it was collected, and to comply with legal, tax and accounting requirements. As noted, for recruitment candidates, we typically retain your profile for two years after our last contact unless you ask us to remove it.
13. How we protect information
We take information security seriously and use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or destruction. We limit access to your personal data to those employees and third parties who have a business need to know.
14. Your data-protection rights
Under UK and EU data-protection laws, you have rights including:
- Access: The right to ask for copies of your personal information.
- Rectification: The right to ask us to correct information you think is inaccurate.
- Erasure: The right to ask us to erase your information in certain circumstances.
- Restriction: The right to ask us to restrict the processing of your information.
- Objection: The right to object to us processing your information.
- Portability: The right to ask that we transfer the information you gave us to another organisation.
If you wish to exercise any of these rights, please contact us at info@rvinnerinsights.com.
15. Automated decision-making
We do not use automated decision-making (including profiling) that has legal or similarly significant effects on you.
16. Cookies
Our website uses cookies to distinguish you from other users and to help us improve our site. For detailed information, please see our Cookie Policy.
17. Links to other websites
Our website may include links to third-party websites. Clicking those links may allow third parties to collect or share data about you. We do not control these websites and recommend reading their privacy notices.
18. Complaints
If you have any concerns about our use of your personal information, you can make a complaint to us at info@rvinnerinsights.com. You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data.
19. Changes to this Privacy Notice
We keep our Privacy Notice under regular review. Any updates will be posted on this page with an updated revision date.